IT Assistant - Dhaka Duties • Help-desk Management: Provide support to staff on use of hardware and software, trouble shooting etc. Day to day network administration and support including resolution of network user problems. • Systems Administration: Perform daily systems check of servers based on Windows Server 2003 and workstation based Windows XP Professional, Ensure daily data backup is successful and perform quarterly restore tests. Check regular Anti-virus update is taking place, perform manual updates if automatic updates are failing and report IT Manager immediately if manual updates are fails. • Users Training: Provide training to staff as necessary to improve their knowledge of systems and software. Thereby exploiting the best of IT systems. Provide on the spot training as per users needs/requests. • Maintain IT Inventory • Provide IT support to all British Council offices in Bangladesh. • Provide IT support to BC events. Competencies Required • Works towards goals and manages obstacles to set and meet challenging targets, incompliance with quality, time and diversity standards and delivering the required business results. • Thinking analytically facts, data and situations to see cause and effect and to use this to make effective decisions. • Customer services orientation qualities to give priority to customers, delivering high quality services to meet their needs. • Flexibility to adapt to and work with a variety of situations, individuals and groups. • Professional confidence Qualifications • Degree/Diploma in Computer Science, Computer Engineering or equivalent. • Microsoft Certified Professional • Excellent spoken and written English |
How to apply? Download the application form and job description from www.britishcouncil.org/bangladesh-about-us-jobs.htm and send your completed application with a passport size photograph to Manager, Education & Society, British Council, 5 Fuller Road, Dhaka-1000 by Wednesday July 9, 2008. Please write the post title you are applying for on the top of the envelope. Only short-listed candidate will be contacted. The British Council is committed to a policy of equal opportunity and is keen to reflect diversity at every level within the organisation. We welcome applications from all sections of community. |