Friday, April 10, 2009

Customer Manager, Customer Service : Grameenphone

Reference : CS/04-01/0686
Position : Customer Manager, Customer Service
Department : Customer Service
Division : Commercial
This is a part-time employment in Customer Service

CLOSING DATE : 12-04-2009 5:30 PM


* Ensure optimum Customer Service for end-customers and channel partners
* Respond to Customer queries & complaints and reflect on the insights using appropriate communication methods & tools
* Maintain company code of conducts, etiquette and appropriate behavior and uphold company image
* Ensure positive Customer Experience at every interaction


* Undergraduate students are encouraged to apply
o Credit hours completed between 30 – 81
o C.G.P.A.: 2.80 and above

Special Skill Requirements :

* Interest in customer orientation and service deliveries
* Computer literacy with basic application
* Flexible to work in shifts and rotation
* Ability to work under pressure
* Ability to attain set targets & a team player

How to apply:


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