I-K PROPERTIES is a premier commercial property company that leases premium, high-end office spaces to some of the world’s leading and globally-reputed multinational companies at CONCORD I- K TOWER, Gulshan 2. We are setting new multinational standards for commercial services, design and amenities for our valued tenants; driven by our vision to be the best-in-class brand for multinational office spaces in Bangladesh.
We are experiencing tremendous growth and need a dynamic, multinational-trained OPERATIONS MANAGER to ensure our services and reputation meet the highest commercial standards of our valued tenants; and to drive our high growth potential and vision. You will report directly to the MD, and must fulfill the following requirements:
JOB RESPONSIBILITIES (KPls):
We are experiencing tremendous growth and need a dynamic, multinational-trained OPERATIONS MANAGER to ensure our services and reputation meet the highest commercial standards of our valued tenants; and to drive our high growth potential and vision. You will report directly to the MD, and must fulfill the following requirements:
JOB RESPONSIBILITIES (KPls):
- Manage all day-to-day Operations of I-K Properties with excellence and efficiency
- Foster strong, trusted Tenant Service relationships with multinational companies
- Manage, train and grow employees & staff into a high-performance office operations team
- Provide prompt and efficient Customer services and assistance to multinational tenants
- Promptly and efficiently resolve all tenant-related maintenance issues or problems
- Aggressively market commercial office spaces to prospective multinational tenants
- Ensure the highest standards of Building Fire-safety and Security
- Develop and implement innovative Customer Service, Marketing and HR Strategies
- Manage, source, negotiate & liaise with vendors, utility companies, service providers, etc.
- Develop requisite Management SOPs for core management processes
- Handle all monthly bills and payments to ensure organization is a best-practice paymaster
- Liaise with I-K Tower Owner’s Association and General Manager on building administration
- Build I-K TOWER’s brand as a premier, multinational office building
- Manage Managing Director’s schedules and meetings
SKILLS/ KNOWLEDGE / EXPERIENCE REQUIRED:
- 5-7 years experience managing and servicing multinational tenants
- 5-7 years experience in Operations Management with project management & attention to detail
- Excellent customer-service, interpersonal skills with outgoing personality to create long-term relationships with owners and tenants staff, vendors
- Meets deadlines without fail; Quick and eager learner who works independently
- Strong English proficiency in writing and interpersonal communication
- Exceptional team management and performance motivation
- Strong negotiation, conflict-resolution and mediation skills; Proactive Problem—solver
- Passionate professional who takes ownership of her/his responsibilities to achieve excellence
- Entrepreneurial in innovating new services to ensure long-term tenant retention, brand-building
- Aggressive Marketing and Negotiation skills; develop Marketing Strategies & Action Plans
- BA/MBA Degree from reputed international or local institution in Operations Mgmt Marketing
- Limitless room for growth, learning, promotion and incentives
- Proficient in MS Word and MS Excel, email, internet browsing
COMPENSATION PACKAGE IS INDUSTRY-COMPETITIVE WITH AGGRESSIVE INCENTIVES BASED ON CANDIDATE’S EXPERIENCE, PERFORMANCE & QUALIFICATIONS
THIS IS A UNIQUE & FANTASTIC OPPORTUNITY for that rare aspiring world-class manager who strives for excellence in her/himself and is driven to build a world-class, corporate best-practice company!
Please email impressive & exceptional CVs only with Cover Letter to offices@i-kproperties.com.bd
Application Deadline — MARCH 31, 2012